Frequently Asked Questions

Home inspections can be an hours-long process. Watching us track down facts and write a complete report is boring and can easily overwhelm you. We complete the inspection before you arrive so that we can contextualize our findings, provide you with a solutions-focused perspective and give you and your questions our undivided attention.

If either you or a loved-one cannot attend the presentation, we will schedule a Zoom call at your convenience. Clients find that our reports are clear and contain abundant pictures to make sense of the meaning of our recommended solutions, so during the call, our inspector will explain the report and clarify any of the findings we noted.

We accept debit or credit cards through the client portal that is emailed to you prior to your inspection.

Generally, yes – if we can do so safely and the situation calls for it. A few roofs are too high, some roof materials cannot be walked on, and every wet roof is too slick. Additionally, not every roof needs to be walked on in order to be understood. Your inspector will make the decision on the day of the inspection.

Unfortunately, No. While it is extremely important that you get a sense of all of the components of your home, ladders are dangerous and roofs are even more so. In order to keep you safe, we will not allow you to climb our ladders. We do, however, take an abundance of pictures of your roof for you.

If only such a camera existed! There are no cameras that can see behind walls, and no cameras allow you to see hidden moisture.

Inspections are non-invasive. We can only really speak intelligently about the things we see directly. We will use a FLIR camera in order to take surface temperature readings, and that information can sometimes be used in conjunction with other tools to help us determine if you should positively consult an expert.

No. You will likely make important financial decisions after your inspection, and we want you to know that we have your best interests in mind. We do not provide referrals for any work that would be completed based on our recommendations. Your REALTOR® is better equipped to direct you toward professionals they know and trust.

Because our inspections take us to places that are filled with dust, debris, pollen, and other particulates that spring at us unannounced, masking has always been a fact of our jobs even before Covid, and it will stay that way. Although masking is your own choice, we do want you to know that as home inspectors, we see many people every day and will remain masked when indoors.